Terms of Use

1. Introduction

Welcome to Chigisoft.

These Terms of Use ("Terms") govern access to and use of:

• https://chigisoft.com
• https://chigisoft.ca
• Associated Chigisoft websites, applications, platforms, products, and services

By accessing or using our websites or services, you agree to comply with these Terms. If you do not agree with these Terms, you should discontinue use of our websites and services.

2. About Chigisoft

Chigisoft Limited ("Chigisoft", "we", "our", or "us") is a Product Engineering & Technology Services company delivering:

• AI systems & intelligent infrastructure
• AI digital transformation
• Product engineering
• Managed IT services
• Enterprise software systems
• Web and mobile applications
• Emerging technology solutions

Chigisoft operates across multiple jurisdictions including Canada and Nigeria and serves organisations globally.

3. Acceptance of Terms

By accessing our websites, submitting forms, participating in assessments, downloading resources, booking consultations, or using any Chigisoft services, you acknowledge that:

• You have read and understood these Terms
• You agree to comply with these Terms
• You are authorised to act on behalf of yourself or your organisation where applicable

4. Permitted Use

You may use our websites and services only for lawful purposes and in accordance with these Terms. You agree not to:

• Attempt unauthorised access to systems or infrastructure
• Interfere with platform security or performance
• Use our services for unlawful or fraudulent purposes
• Distribute malware, harmful code, or malicious software
• Abuse forms, APIs, assessments, or automation systems
• Misrepresent your identity, organisation, or authority
• Attempt to reverse engineer protected systems where prohibited
• Conduct unauthorised testing or scanning
• Use automated systems to scrape or overload the website

Chigisoft reserves the right to suspend or restrict access where misuse is detected.

5. Intellectual Property Rights

All content, materials, software, frameworks, systems, graphics, branding, trademarks, and intellectual property made available through Chigisoft websites and services remain the property of Chigisoft Limited and/or affiliated entities unless otherwise stated. This includes but is not limited to:

• Chigisoft
• DUMO
• Chigisoft Labs
• Chigisoft Academy
• Proprietary frameworks and methodologies
• Website content and visual assets
• AI assessment systems and scoring frameworks

Users may not reproduce, redistribute, republish, reverse engineer, commercially exploit, or modify any protected materials without prior written consent.

6. AI Systems, Assessments & Recommendations

Chigisoft may provide AI readiness assessments, operational scoring systems, automated recommendations, AI-assisted insights, workflow analyses, and technology guidance.

These outputs are intended for informational and operational guidance purposes only. They do not constitute legal advice, financial advice, regulatory advice, security certification, or guaranteed business outcomes. Users remain responsible for evaluating recommendations and making final business decisions.

7. No Professional Advice

Information provided through our websites, blogs, resources, consultations, assessments, AI systems, reports, and marketing materials is provided for general informational purposes only. Nothing on this website constitutes professional legal, financial, tax, cybersecurity, compliance, or regulatory advice. Independent professional advice should be obtained where necessary.

8. Third-Party Services & Integrations

Chigisoft websites or systems may integrate with or link to third-party services, platforms, or providers. Chigisoft is not responsible for third-party availability, privacy practices, external content, security incidents, or service interruptions caused by third parties. Users are encouraged to review the policies of those providers.

9. User Submissions

Where users submit information, feedback, files, ideas, requests, or materials to Chigisoft, users confirm they have the right to provide such information and remain responsible for the legality of submitted content.

Chigisoft may use submitted information for operational, support, marketing, service delivery, or improvement purposes subject to applicable privacy obligations. Users should avoid submitting highly sensitive or confidential information unless formally requested through secure channels.

10. Limitation of Liability

To the maximum extent permitted by law, Chigisoft shall not be liable for indirect damages, consequential damages, incidental damages, loss of profits, loss of business opportunities, data loss, operational interruption, reputation loss, security incidents outside reasonable control, or third-party failures or outages.

Services and website content are provided on an "as available" and "as is" basis unless otherwise contractually agreed.

11. Security & Availability

Chigisoft implements commercially reasonable safeguards designed to maintain website security and operational reliability. However, we do not guarantee continuous availability, error-free operation, complete immunity from cyber threats, or uninterrupted access. Users acknowledge that internet-based services inherently involve operational and security risks.

12. Privacy

Use of our websites and services is also governed by our Privacy Policy. Please review our Privacy Policy, Cookie Policy, and Responsible AI Policy where applicable.

13. Marketing & Communications

Users who submit forms or engage with Chigisoft may receive service-related communications, proposals, product or platform updates, marketing or educational materials, and AI and technology resources. Users may opt out of marketing communications at any time. Operational communications necessary for ongoing services may still be sent.

14. International Use

Chigisoft operates internationally. Users accessing our services from different jurisdictions are responsible for compliance with applicable local laws where relevant. Information may be processed across jurisdictions where Chigisoft or its providers operate.

15. Governing Law

Unless otherwise specified in a written agreement, Chigisoft reserves the right to determine the governing jurisdiction appropriate to the engagement or service. Separate client agreements may contain jurisdiction-specific governing law provisions.

16. Changes to These Terms

Chigisoft may update these Terms periodically to reflect operational changes, legal or regulatory updates, security requirements, and product or service evolution. Updated versions will be published on this page with revised effective dates. Continued use of our services after updates constitutes acceptance of the revised Terms.

17. Termination or Restriction of Access

Chigisoft reserves the right to restrict access, suspend services, remove content, block users, or terminate access where activities violate these Terms, applicable laws, or platform security requirements.

18. Contact Information

For questions regarding these Terms, please contact:

19. Legal Notice

"Chigisoft", "DUMO", and associated names, systems, frameworks, and branding elements are trademarks or intellectual property of Chigisoft Limited and/or affiliated entities. Unauthorised use is prohibited.

20. Final Acknowledgement

By continuing to use Chigisoft websites, services, assessments, or digital platforms, you acknowledge that you have read, understood, and agreed to these Terms of Use.