Cookie Policy

1. Introduction

This Cookie Policy explains how Chigisoft Limited ("Chigisoft", "we", "our", or "us") uses cookies and similar tracking technologies across:

• https://chigisoft.com
• https://chigisoft.ca
• Associated websites, platforms, products, and digital services operated by Chigisoft

This policy should be read together with our Privacy Policy, Terms of Use, and Responsible AI Policy. By continuing to use our websites, you acknowledge the use of cookies and related technologies as described in this policy.

2. What Are Cookies?

Cookies are small text files stored on your browser or device when you visit a website. They help websites function properly, improve user experience, remember preferences, analyse performance, support security, and measure marketing effectiveness.

Cookies may be temporary (session cookies) or remain on your device for longer periods (persistent cookies).

3. Why We Use Cookies

Chigisoft uses cookies and related technologies to:

• Improve website performance
• Maintain website security
• Understand how visitors interact with our websites
• Enhance user experience
• Remember preferences and settings
• Support analytics and reporting
• Improve AI assessments and operational insights
• Deliver relevant marketing and retargeting campaigns
• Optimise forms, funnels, and lead generation experiences

4. Types of Cookies We Use

4.1 Essential Cookies

These cookies are necessary for core website functionality and security. They support page navigation, form submissions, security validation, session management, and website stability. Disabling essential cookies may affect website functionality.

4.2 Analytics & Performance Cookies

These cookies help us understand website traffic, user interactions, visitor behaviour, popular content, and performance issues. This information helps us improve our websites, services, and user experience. Examples may include Google Analytics, Microsoft Clarity, and performance monitoring tools.

4.3 Functional Cookies

Functional cookies help personalise your experience. They may remember preferences, region or language settings, form progress, user selections, and accessibility settings.

4.4 Marketing & Retargeting Cookies

These cookies help us measure campaign performance, deliver relevant advertisements, retarget website visitors, and understand marketing effectiveness. Examples may include Meta Pixel, LinkedIn Insights Tag, Google Ads tracking, and CRM and email marketing platforms. These cookies may track interactions across websites and platforms.

5. Third-Party Technologies

Certain cookies and tracking technologies may be provided by trusted third-party platforms and service providers, including Google, Meta, LinkedIn, HubSpot, Birdsend, analytics providers, and infrastructure and optimisation providers.

These third parties may collect information according to their own policies. Chigisoft does not control third-party cookie policies or practices. Users are encouraged to review the privacy and cookie policies of those providers.

6. AI Assessments & Operational Analytics

Some Chigisoft experiences, including AI readiness assessments, forms, and operational analysis tools, may use cookies or session technologies to maintain progress during assessments, improve user experience, analyse usage patterns, generate operational insights, and optimise platform functionality. These technologies help improve service quality and system performance.

7. Managing Cookies

Most browsers allow users to view stored cookies, delete cookies, block cookies, configure cookie preferences, and restrict tracking technologies.

Users may also manage advertising preferences through certain third-party advertising platforms. Please note that disabling cookies may affect website functionality, user experience, saved preferences, and certain interactive features.

8. Do Not Track Signals

Some browsers offer "Do Not Track" settings. Because there is currently no universally accepted standard for handling these signals, Chigisoft websites may not respond uniformly to all Do Not Track requests.

9. International Users

Because Chigisoft operates globally, cookie-related data may be processed across jurisdictions where Chigisoft or its service providers operate. Where required, commercially reasonable safeguards are implemented to support responsible data handling.

10. Updates to This Policy

Chigisoft may update this Cookie Policy periodically to reflect operational changes, new technologies, legal or regulatory updates, and marketing or analytics changes. Updated versions will be published on this page with revised effective dates. Continued use of our websites after updates constitutes acceptance of the revised policy.

11. Contact Information

For questions regarding this Cookie Policy or our data practices, please contact: